Reserving Classes Online:
We encourage you to reserve your favorite classes online, it makes your check in process smoother and saves your spot. While many of our classes have plenty of room, we have a few popular classes that do fill up quick, especially beach yoga! So, please early cancel your class if you know you will not be attending, that way you won’t have to pay for a class you didn’t take and you’ll give another deserving yogi your spot. You can cancel up to 12 hours before the class start time.
Class Pass Policies:
Class cards and monthly pass purchases are non-refundable and non-transferrable. Extensions or holds cannot not be granted. Ten class cards expire 6 months after the purchase date. Five class cards expire 60 days after the purchase date. Auto-renew monthly passes will automatically renew unless canceled. If you would like to cancel your monthly auto-renew pass please email the studio and it will be canceled for the upcoming full month, not retroactively. The New Student Two Week Trial is for FIRST TIME AKA NEW CLIENTS ONLY. We offer this pass to give you a chance to get know us and check out as many classes and teachers as you want in a two week period. Class cards, monthly passes, and new student trials cannot be used for workshops or other special events. This policy is firm.
Students arriving 15 minutes after the scheduled time will not be admitted. Most students arrive early or on time, and our classes start promptly as scheduled.
Workshop and special events policy:
Workshop purchases are non-refundable. Should you need to cancel for any reason you have two options: you may transfer the purchase to another individual up to two weeks prior to the event OR account credit valid for one year less 20% up until 30 days prior. Account credit excludes retail. No other refunds or credits are available under any circumstances. Once the event has commenced, no refunds or credits will be given. This policy is firm.
Private sessions and bodywork:
If you must cancel or reschedule your appointment please do so in writing 48 hours before the appointment time and there will be no penalty fee. If we are not notified, we do not have the chance to offer that slot to another student or client and it will be considered a late cancel, charged in full. Please email firstname.lastname@example.org if you need to cancel.
Teacher trainings and continuing education policy:
Teacher Trainings, Teacher Training Modules and Mentorship Purchases are non-refundable. If you must withdraw from a Teacher Training and a replacement can be found, an account credit valid for one year will be given minus your $500 deposit. For teacher training modules a $75.00 administrative fee will be retained and a credit will be issued if you write to us 2 weeks prior to the start date. If a replacement cannot be found, no refund or credit will be given. Once the event has commenced, no refunds or credits will be given. This policy is firm.